Secure Speech and NLP Solutions.

Smart Transcription | Summarisation | Video OCR | Text & Voice Based Sentiment | Voice Identity Management | Diarisation | Easy Tuning | Language ID | Speech-to-Text | Rules-based LLMs | GenAI | NLP | Topic Extraction | Behavioural Marker Detection

Trusted by our partners

Intelligent Voice has been understanding, monitoring and adding value to conversations for almost 15 years.

With our intelligent APIs, connectors and cutting-edge Generative AI technology, you can seamlessly integrate with our advanced technology to accurately transcribe and analyse any audio or video recording for your business. Proven to provide enhanced operations, rapid intelligence gathering and extended analytics.

Make sense of your data.

Intelligent Voice works with market-leading recording solutions, such as Verint, Teams, Zoom and more, to transcribe online meetings into valuable data. Our “SmartTranscript” technology allows users to look at audio and video files as if they are documents.
Features include searchable transcripts, topic lists and other powerful additions: Video OCR, which extracts text from the screen, and Summarisation, which generates a concise summary of the meeting.
SmartTranscripts can be indexed, archived, or seamlessly integrated with PowerBI for effortless search and insights.

Don’t let recorded meetings go to waste. Intelligent Voice unlocks the knowledge within.

Get Your SmartTranscript Today

Industries We Serve

Financial Services

Securely monitor traders and agents using highly secure transcription and voice identification for compliance detection.
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Insurance

Expedite claims processing with high-speed speech recognition and advanced NLP to detect fraud and enhance customer experiences.
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Government

Apply Intelligent Voice to a range of government contact centres to help improve resource management, reduce fraud and keep data secure.
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Emergency Services

Handle high volumes of calls and improve the efficiency of emergency services by using speech recognition and NLP to understand caller intent, even in high-stress and difficult noise situations.
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Legal

Review audio and video files as easily as text in your preferred review platform, including native Relativity plugin support.
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30+ Languages
We provide highly tunable and accurate speech recognition models in multiple languages and dialects.
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security
Keeping Data Safe In Your Hands
Secure SaaS, private cloud, data centre or on-premise: Ensure that your sensitive data is safe under your control.
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Seamless Deployment 40+ connectors
With our wide range of partners, there is no need to change your existing solution. Intelligent Voice can be fully integrated into your existing technology stack.

Features

Deliver enhanced end-user experience, while minimising costs. Accurately convert voice to text.

Easy Tuning

Language ID

Speech-To-Text

SmartTranscript

Voice Identity Management

Behavioural Marker Detection

Summarisation

Diarization

Rules Based LLMs

Video OCR

Text & Voice Based Sentiment

NLP (Natural Language Processing)

Easy Tuning

Your organisation’s ‘voice’ is unique: We allow you to quickly adapt models to domain-specific languages to cope with digital communications, home and hybrid working, multilingual employees, and more.

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Language ID

Understand multiple languages from the same call or meeting to capture “code-switching” and loan words.

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Speech-To-Text

AI-powered speech-to-text, powered by the latest algorithms. We were the first to market with GPU-accelerate speech recognition in 2014.

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SmartTranscript

Instead of trawling through hours of recorded speech, use Smart Transcripts with searchable features to help identify and locate speech around key topics and themes.

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Voice Identity Management

Search for people based on voice samples, validate speaker identity, enhance metadata and ensure attribution.

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Behavioural Marker Detection

Easily identify disfluencies, temporal lacunae and a host of other behavioural “tics” that can be deployed in conjunction with a rules based LLM model to help identify fraud and other unwanted behaviours.

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Summarisation

Receive and utilise short summaries of entire conversations and the topics discussed to help build a simple understanding of large amounts of speech.

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Diarization

Identify and label different speakers in an audio recording using advanced AI-powered clustering technology.

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Rules Based LLMs

Guard against hallucinations and false results by imposing strict rules on input and output for a range of LLMs to satisfy critical internal use cases.

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Video OCR

Optical Character Recognition (OCR) allows speech-to-text transcription from videos, whether that’s a Zoom call, presentation or a shared screen.

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Voice Based Sentiment

AI-based technology uses NLP and machine learning to appraise each speaker in a conversation, tracking changes in feeling and scoring speakers accordingly in alignment with their behaviours in relation to specific topics and themes.

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NLP (Natural Language Processing)

Our AI understands text and spoken words like a human, fully grasping the meaning and human behaviours.

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Intelligent Voice: Your Solution-Focused AI Partner. If you have any questions about our speech-to-text transcription solutions, contact us today!

Contact Us

Trusted by

We collaborate with privacy-conscious organisations seeking data security and cutting-edge performance. If that's you, get in touch with us!

John Harding

Industry Business Development Financial Services EMEA, NVIDIA

Intelligent Voice are using GPUs to power pioneering speech recognition and enable cutting-edge customer use cases. Large scale, parallel processing of a company’s audio data unlocks an information silo that was previously hidden

Rob Crowley

MD of Anexsys, a Consilio company

We see Intelligent Voice as the leader in audio processing in the legal market, not just in terms of accuracy, but because they really understand the difficulties that audio presents and the user needs. They have worked hard to make audio processing more than just ‘OCR for Voice’, and instead have built the ability to make audio as reviewable as text

Matthew Milone

Director of Federal Operations, CDS

CDS is proud to offer Intelligent Voice’s superior technology to our Government clients within our secure FedRAMP environment. With Intelligent Voice, our clients now have the ability to manage audio files throughout the entire discovery process, from ingestion through to production, including the ability to make redactions of both text and media, in a single secure platform.

Manoj Nayee

Managing Director

Boston is pleased to continue partnering with Intelligent Voice, a leading innovator in speech recognition solutions. Our partnership began in 2012 via access to Boston Labs, providing early access to NVIDIA Tesla GPUs to develop their AI models. Intelligent Voice has been developing an array of innovative solutions on leading-edge Boston GPU optimised systems to convert multiple audio streams to text in real time.

The Rt Hon Dr Gregory Clark MP

Secretary of State for Business, Energy & Industrial Strategy - Her Majesty's Government

We are combining our unique heritage in AI with our world beating professional services to put the UK at the forefront of these cutting-edge technologies, and their application. We want to ensure businesses benefit from the application of AI tackling fraudulent claims.

Phil Fry

VP Product Strategy, Verint Financial Compliance

Our partnership with Intelligent Voice has enabled us to provide our customers with a best-of-breed financial compliance platform that solves the challenge of unstructured data monitoring and can oversee all communication channels of the modern user. We value this partnership as Intelligent Voice brings unparalleled expertise in voice and analysis solutions, helping Verint solve the compliance challenges of world-class financial institutions around the globe.

Marianna Vintiadis

Co-Founder & CEO, 36Brains

Due to our highly technological nature, we are always looking for innovative solutions to reduce investigation time as well as improve output and results. The partnership with Intelligent Voice allowed us to transcribe thousands of hours of conversation in different languages at breakneck speed, an amazing feat that demonstrates just one of the capabilities of this new technological trajectory.

Hal Brooks

CEO, HaystackID

By partnering with Intelligent Voice, HaystackID can provide a full end-to-end audio discovery process in Relativity. Combining Intelligent Voice’s optimized voice retrieval and accelerated audio review with Relativity’s conceptual analytics and visualization capabilities has enabled HaystackID to deliver successful outcomes for complex, time-sensitive matters for some of the largest financial and banking institutions.

The Tech Behind Intelligent Voice

Intelligent Personalisation

With over a decade of experience, we tailor solutions for demanding and noisy environments, ensuring highly accurate recognition.
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Scaling Made Easy

We pioneered the use of GPU technology for commercial speech processing, allowing you to scale to high volumes efficiently.
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Totally Private

Control the fate of sensitive data in your own private AWS or Azure environment with on-demand auto-scaling. All the benefits of a cloud API, but none of the worries about where sensitive data ends up.
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Adaptable & Mouldable Technology

Our technology is fully trainable, understanding you and your customers' speech patterns quickly. QuickTrain adds context-specific language in minutes, available in 30 languages and dialects.
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SmartTranscript

Let your customers "see" their audio and listen to it using SmartTranscript outputs.
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I'd like to teach the world..

Intelligent Voice is fully trainable to understand how you and your customers speak quickly. Our “QuickTrain” methodology lets you add context-specific language in a matter of minutes. And best of all, it is available in 30 languages and dialects. Using our “SmartTranscript” outputs, you can let your customers “see” their audio as well as listen to it.
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Speak to one of our experts today to discuss your solution requirements

We’d love to hear from you. Please fill out this form or shoot us an email.
Email
Send us a direct email
info@intelligentvoice.com
Office
Come say hello at our office HQ.

Intelligent Voice Limited, St Clare House, 30-33 Minories, London, EC3N 1DD.

Phone
Mon-Fri from 9am to 5:30pm.
+44 20 3627 2670
Product and Account Support
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