IV are delighted to have met with rigorous international standards for quality management systems.

Intelligent Voice worked with QSL on achieving their certification earlier this year.  QSL, experts in all things ISO had this to say:


Intelligent Voice recognises that it has a responsibility to safeguard information relating to its clients which include government agencies, banks and insurers. By embedding ISO 27001 into its operations, it has taken steps to ensure all staff are aware of this responsibility and take ownership for the security of both data and systems.
The implementation of ISO 9001 indicates that the company is customer-centric. Not only will the firm regularly seek customer feedback but it has made a commitment to act upon the information it receives, using it to shape future services.
I have every confidence in the team’s commitment, enthusiasm and ability to move their management systems forward. Andrew Burns and Jess Harvey, in particular, should be commended for their can-do attitude which made the certification audit a pleasure.

Rick Allard, QSL

Security and Quality are very important to the IV team, and achieving the ISO certifications this year shows the dedication and commitment to providing the very best for our partners and customers. 

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