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Intelligent Voice

About Us

About Intelligent Voice

Intelligent Voice Limited is a global leader in the development of proactive compliance and eDiscovery technology solutions for voice, video and other media. Its clients include government agencies, banks, securities firms, Call-Centers, litigation support providers, international consultancy, advisory businesses and insurers, all involved in the management of risk and meeting of multi-jurisdictional regulation.

Fundamental to its success, its patent-pending and patented technologies Intelligent Voice® and JumpTo™ are developed by a team of dedicated researchers and system engineers based in the UK. Ownership of the core technology resides with Intelligent Voice. Intelligent Voice continues to lead the market and will maintain its strengths in the areas of thought leadership, innovation, R&D and providing solutions to its clients.

The system uses speech recognition technology to capture calls, convert them into text and then automatically send the transcript (along with the original voice file) to the user’s inbox, as well as provide complex analytic capabilities

The Company is headquartered in the United Kingdom, and has been providing market leading solutions since 1990. 

Bill Cannings


Bill introduced the first PC’s to Europe in the 70’s and has been innovating ever since.

Ben Shellie


Ben has been a successful entrepreneur for over 20 years and drives Intelligent Voice  to improve business processes for all of its clients.

Nigel Cannings


Nigel’s 25 year career has spanned law and technology which gives him a unique perspective as client and user.

James Laird


Jim spent 15 years in Specialist Policing before he decided to utilise his skills in a slightly different fashion by heading up our Intelligence and Analytics capabilities at Intelligent Voice. Jim heads our R&D & Partnership teams in counter fraud and security applications of voice technology.

Andrew Burns

Chief Financial Officer

Andrew has worked with Ben Shellie for more than 20 years and is the Company’s direct contact with it’s Financial Advisors and Bankers.

Brian Redpath

Sales Director

Brian has worked successfully in Enterprise sales, in the high tech sector for thirty years. Starting as a Pre-Sales Engineer for IBM, moving to lead sales in Government and Telecoms for Microsoft, Macromedia and latterly Nuance Communications. Brian has joined Intelligent Voice to lead our sales team, at this important stage in our development and ambition.

Aaron Trewern

Scrum Master

Aaron has been developing software for 30 years, 22 of which have been with Ben. Aaron's expertise stretch across a number of languages, including but not limited to Python, C, C++, Delhi, Javascript, Informix 4GL, Bash, C#, VB, Lisp, AWK, Java, Pascal and  SQL. Aaron is one of our senior technical contacts for some of our highest profile clients and partners, all of whom value his problem solving and analysis skills which are second to none.

Colin Pickard

Tech Lead

Colin has been a part of Intelligent Voice since 2003. As Tech Lead, Colin is key to the exciting development that Intelligent Voice is working on.

Dr Cornelius Glackin

Research Scientist

Cornelius is an experienced data scientist with over 15 years research and development experience. He published his first paper in neural network research in 2005 and has gone on to publish over 40 papers in the machine and deep learning fields. Cornelius his team are engaged in research into Acoustic and Language Model Development, Speech Enhancement, Diarization, Natural Language Processing, Neural Machine Translation, GPU Parallelisation, and Privacy Preserving Computation.  

Nazim Dugan

Applied Scientist

Nazım has a large spectrum of interests including GPU computation, Automatic Speech Recognition, Algorithms, Computational Quantum Physics, Complex Systems and Number Theory with scientific publications in most of them. He applies computational techniques to design efficient solutions for various problems in these subjects.

Russell Cannings

Client Document Manager

Over the last 20 years Russell has helped clients manage tens of millions of Secure Documents in Europe and the US. His experience encompasses the detection and management of Fraud Cases and Court Proceedings. Working with the Police and Security Services  in highly sensitive areas. In Financial Services and Insurance, managing everything from Call Centre to Trader Monitoring and Claims Management. In Central and Local Government he has helped clients with their FOI and GDPR strategies.