Frontline workers have been at the forefront of the UK’s response to the crisis that has unfolded over the last year. Their extraordinary efforts have pushed them beyond what any reasonable person should have to deal with daily. This immense and unprecedented pressure is putting their physical, mental and social well-being at risk, and yet […]

It is probably obvious to most people that certain personal information should be tightly protected — especially bank details, health records, and passwords. The motivation might be to protect us from criminal activity, embarrassment, or just because it is not anyone else’s business. Users should care about data privacy — and the tech industry should […]

Ten years ago, the most exciting thing about speech technology was the ability to dictate text without the need of a secretary to transcribe it. But even then, the results could be varied. You undertook the task fully aware that you’d spend as much time proofing and editing as if you’d just typed the document […]

These days, the telephone line that your business depends on for its daily interaction with customers can also be one of the greater risks to its integrity. While you need your phone, along with your website and other points of contact for your business to do everything from taking orders to engaging customers, that same […]

ANY INDIVIDUAL IN A LEADERSHIP ROLE ALWAYS HAS AN IMMENSE AMOUNT OF RESPONSIBILITY AND PRESSURE ON THEM. MAKING MILLION OR EVEN BILLION-POUND DECISIONS, WORKING LONG HOURS AND MANAGING EMPLOYEES WHETHER THAT IS A LARGE OR SMALL NUMBER CAN RESULT IN SIGNIFICANT STRESS. Addiction specialists point out that often executives turn to drugs or alcohol to cope […]

With the coronavirus pandemic sparking a sudden rise in fraud, as criminals and opportunists exploit the crisis, insurers are finding evermore sophisticated and collaborative ways to fight back. The coronavirus pandemic is the perfect storm for criminals. While businesses have become increasingly stretched trying to deal with the outbreak, they have dedicated less time and […]

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