Smart Audio Transcription
Transcripts from a patient telephone/virtual call or video ensures accuracy and error reduction. Digitally recorded consultations are also a significant source as there is the potential to run Automatic Speech Recognition (ASR) to improve both productivity and intelligence.
IV’s ASR offers an evolution to standard speech-to-text solutions. The solution is created for how people speak rather than how they type. IV’s SmartTranscript solution can identify topics discussed in a conversation and find alerts for specified keywords.
Calls can be prioritised for further review through clickable links within the transcript that navigate to the related parts of audio.