Because IV offers a wide range of APIs, you do not need to change your existing voice recording pipeline. Instead, you can use our built-in transcription and redaction capabilities to take in your voice recordings, and produce “clean” copies to put back into your database.
IV is designed to run in your own environment, be that on the edge, in a data centre, or in your own private cloud. That way you can manage your own PCI compliance risk.
You want call recordings that contain sensitive data hanging around for the shortest amount of time possible. Using our advanced GPU accelerated processing, calls can be processed in seconds, lessening your vulnerability.
We can offer an out of the box solution for any of our English models at the moment. However, we offer a framework to enable you to quickly customise this for other languages, just as a number of our partners have already done.