Compliance Monitoring

Compliance Monitoring Solutions for Every Voice Channel

Trusted by our partners

Safeguard your reputation and steer clear of financial penalties and fines by identifying instances of non-compliance within processes and regulations through voice analysis.

When it comes to compliance monitoring, we understand that your organisation’s needs are unique. Whether you already have a compliance review workflow for text and other media in place or are starting from scratch, Intelligent Voice has the versatile solution you need. With Intelligent Voice, you can seamlessly monitor voice interactions, ensuring adherence to industry regulations without the hassle of shadow systems.

Examine the entirety of voice interactions – Evaluate every exchange in your team across all communication channels.

Speed and Scalability

Our cutting-edge technology allows you to process hundreds or thousands of streams in real-time or post-call. Get access to instant or next-day compliance monitoring, depending on your priorities. No need for extensive data center investments.

Multilingual Support

In a diverse world, Intelligent Voice speaks your language, literally. We operate in 30+ languages and dialects, even simultaneously if needed. Plus, our built-in training tools empower you to customise the system to your unique use case.

Explainability

Our solution doesn’t just flag activities; it also provides transparent and understandable explanations for why certain points have been chosen, by combining new GenAI techniques with highly-constrained rules. This is critical for compliance monitors to be able to understand the rationale behind the detection.

Compatibility Matters

Intelligent Voice seamlessly integrates with numerous review platforms out of the box. Whether you need to plug straight in or customise your own workflow, our solution fits your needs perfectly.

Data Control

Worried about data security and storage? Intelligent Voice empowers you to choose where your data is stored and processed, whether on the edge, in your data center, or in a private cloud. We also have trusted many partners specialising in handling sensitive compliance monitoring data.

Trusted by

We collaborate with privacy-conscious organisations seeking data security and cutting-edge performance. If that's you, get in touch with us!

John Harding

Industry Business Development Financial Services EMEA, NVIDIA

Intelligent Voice are using GPUs to power pioneering speech recognition and enable cutting-edge customer use cases. Large scale, parallel processing of a company’s audio data unlocks an information silo that was previously hidden

Rob Crowley

MD of Anexsys, a Consilio company

We see Intelligent Voice as the leader in audio processing in the legal market, not just in terms of accuracy, but because they really understand the difficulties that audio presents and the user needs. They have worked hard to make audio processing more than just ‘OCR for Voice’, and instead have built the ability to make audio as reviewable as text

Matthew Milone

Director of Federal Operations, CDS

CDS is proud to offer Intelligent Voice’s superior technology to our Government clients within our secure FedRAMP environment. With Intelligent Voice, our clients now have the ability to manage audio files throughout the entire discovery process, from ingestion through to production, including the ability to make redactions of both text and media, in a single secure platform.

Manoj Nayee

Managing Director

Boston is pleased to continue partnering with Intelligent Voice, a leading innovator in speech recognition solutions. Our partnership began in 2012 via access to Boston Labs, providing early access to NVIDIA Tesla GPUs to develop their AI models. Intelligent Voice has been developing an array of innovative solutions on leading-edge Boston GPU optimised systems to convert multiple audio streams to text in real time.

The Rt Hon Dr Gregory Clark MP

Secretary of State for Business, Energy & Industrial Strategy - Her Majesty's Government

We are combining our unique heritage in AI with our world beating professional services to put the UK at the forefront of these cutting-edge technologies, and their application. We want to ensure businesses benefit from the application of AI tackling fraudulent claims.

Phil Fry

VP Product Strategy, Verint Financial Compliance

Our partnership with Intelligent Voice has enabled us to provide our customers with a best-of-breed financial compliance platform that solves the challenge of unstructured data monitoring and can oversee all communication channels of the modern user. We value this partnership as Intelligent Voice brings unparalleled expertise in voice and analysis solutions, helping Verint solve the compliance challenges of world-class financial institutions around the globe.

Marianna Vintiadis

Co-Founder & CEO, 36Brains

Due to our highly technological nature, we are always looking for innovative solutions to reduce investigation time as well as improve output and results. The partnership with Intelligent Voice allowed us to transcribe thousands of hours of conversation in different languages at breakneck speed, an amazing feat that demonstrates just one of the capabilities of this new technological trajectory.

Hal Brooks

CEO, HaystackID

By partnering with Intelligent Voice, HaystackID can provide a full end-to-end audio discovery process in Relativity. Combining Intelligent Voice’s optimized voice retrieval and accelerated audio review with Relativity’s conceptual analytics and visualization capabilities has enabled HaystackID to deliver successful outcomes for complex, time-sensitive matters for some of the largest financial and banking institutions.

Extract Hidden Voice Insights.

Tailored Compliance Monitoring

Intelligent Voice is the answer to your compliance monitoring needs, offering flexibility, security, and scalability that adapts to your requirements. Whether you’re protecting your organisation from potential risks or enhancing your existing compliance workflow, Intelligent Voice has you covered.

Enable automated, real-time actionable insights, transforming voice data into a meaningful insights.

  • Enhance quality throughout your organisation.
  • Strengthen regulatory compliance for GDPR, PCI-DSS, FDCPA, HIPAA, and others.
  • Foster employee engagement and improve agent training.
  • Seamlessly integrate interaction feedback into your quality program.

Unlock the Power of Compliance Monitoring with Intelligent Voice

Discover how Intelligent Voice’s advanced speech analytics can help you ensure compliance effortlessly. Contact us today to explore our solution and embark on a journey toward a more secure, efficient, and multilingual compliance monitoring experience. Together, we’ll capture every nuance of what is said and safeguard your organisation’s integrity.

Contact Us

I'd like to teach the world..

Intelligent Voice is fully trainable to understand how you and your customers speak quickly. Our “QuickTrain” methodology lets you add context-specific language in a matter of minutes. And best of all, it is available in 30 languages and dialects. Using our “SmartTranscript” outputs, you can let your customers “see” their audio as well as listen to it.
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