Fraud Detection Solutions

Detect and prevent fraud with voice insights.

Trusted by our partners

Voice identity management and advanced generative AI give you invisible insight to expose and stop fraudsters from the first call.

Stay at the forefront of fraud detection solutions through speech analytics. In today’s complex business landscape, where deception can hide in plain sight, our cutting-edge technology is your trusted partner in identifying and preventing fraudulent activities. With our comprehensive suite of speech analytics solutions, you can safeguard your business against threats and maintain the highest standards of integrity.

Detect and expose fraudulent behaviour from the very first call using our advanced fraud detection solution.

Unrivaled Precision

Our advanced algorithms and AI-powered models ensure unrivaled precision in recognising fraudulent patterns within voice interactions. Say goodbye to false alarms and confidently protect your business assets.

Early Fraud Detection

Detect fraudulent behaviour at its inception, often before any substantial damage or financial loss occurs.

Explainability

Our solution doesn’t just flag suspicious activities; it also provides transparent and understandable explanations for why certain actions are deemed fraudulent. By combining new GenAI techniques with highly-constrained rules to ensure predictability and explainabilty. This is crucial for investigators and decision-makers to comprehend the rationale behind the detection.

Real-Time Monitoring

Detect fraud as it happens with our real-time speech analytics. Our system continuously analyses voice interactions, promptly flagging suspicious content for immediate action.

Adaptive Intelligence

Our intelligent solution evolves alongside emerging fraud tactics. By learning from each new threat, it adapts and enhances its fraud detection capabilities to keep you one step ahead.

Trusted by

We collaborate with privacy-conscious organisations seeking data security and cutting-edge performance. If that's you, get in touch with us!

John Harding

Industry Business Development Financial Services EMEA, NVIDIA

Intelligent Voice are using GPUs to power pioneering speech recognition and enable cutting-edge customer use cases. Large scale, parallel processing of a company’s audio data unlocks an information silo that was previously hidden

Rob Crowley

MD of Anexsys, a Consilio company

We see Intelligent Voice as the leader in audio processing in the legal market, not just in terms of accuracy, but because they really understand the difficulties that audio presents and the user needs. They have worked hard to make audio processing more than just ‘OCR for Voice’, and instead have built the ability to make audio as reviewable as text

Matthew Milone

Director of Federal Operations, CDS

CDS is proud to offer Intelligent Voice’s superior technology to our Government clients within our secure FedRAMP environment. With Intelligent Voice, our clients now have the ability to manage audio files throughout the entire discovery process, from ingestion through to production, including the ability to make redactions of both text and media, in a single secure platform.

Manoj Nayee

Managing Director

Boston is pleased to continue partnering with Intelligent Voice, a leading innovator in speech recognition solutions. Our partnership began in 2012 via access to Boston Labs, providing early access to NVIDIA Tesla GPUs to develop their AI models. Intelligent Voice has been developing an array of innovative solutions on leading-edge Boston GPU optimised systems to convert multiple audio streams to text in real time.

The Rt Hon Dr Gregory Clark MP

Secretary of State for Business, Energy & Industrial Strategy - Her Majesty's Government

We are combining our unique heritage in AI with our world beating professional services to put the UK at the forefront of these cutting-edge technologies, and their application. We want to ensure businesses benefit from the application of AI tackling fraudulent claims.

Phil Fry

VP Product Strategy, Verint Financial Compliance

Our partnership with Intelligent Voice has enabled us to provide our customers with a best-of-breed financial compliance platform that solves the challenge of unstructured data monitoring and can oversee all communication channels of the modern user. We value this partnership as Intelligent Voice brings unparalleled expertise in voice and analysis solutions, helping Verint solve the compliance challenges of world-class financial institutions around the globe.

Marianna Vintiadis

Co-Founder & CEO, 36Brains

Due to our highly technological nature, we are always looking for innovative solutions to reduce investigation time as well as improve output and results. The partnership with Intelligent Voice allowed us to transcribe thousands of hours of conversation in different languages at breakneck speed, an amazing feat that demonstrates just one of the capabilities of this new technological trajectory.

Hal Brooks

CEO, HaystackID

By partnering with Intelligent Voice, HaystackID can provide a full end-to-end audio discovery process in Relativity. Combining Intelligent Voice’s optimized voice retrieval and accelerated audio review with Relativity’s conceptual analytics and visualization capabilities has enabled HaystackID to deliver successful outcomes for complex, time-sensitive matters for some of the largest financial and banking institutions.

Striking the perfect balance between exceptional customer service and robust fraud detection can be challenging. Excessive scrutiny of legitimate customers can escalate the overall cost of fraud by introducing unnecessary friction, potentially driving away genuine customers. Empower your agents to focus on catering to your authentic customers’ needs while seamlessly keeping an eye on any fraudulent activities.

Capture and utilise hidden voice insights for fraud detection.

Voice Pattern Analysis

Our technology analyses voice patterns and linguistic cues to detect anomalies and potential fraud indicators in conversations.

Voice Identity Management

Utilize voice identity management to verify the identity of callers and detect voice spoofing attempts.

Sentiment Analysis

Identify unusual changes in the feeling of conversations, a potential sign of deceptive behaviour.

Customisable Alerts

Tailor our fraud detection solutions to your unique needs. Define custom alerts and thresholds to align with your business’s risk tolerance.

Enhance your Current Tech Stack

Enhances your current omnichannel approach through API-level integration and compatible with numerous connectors.

Better Call Handling & Agent Responses

Voice analytics deliver real-time insights during calls, empowering agents to tailor their techniques for optimal call outcomes.

Contact Us

I'd like to teach the world..

Intelligent Voice is fully trainable to understand how you and your customers speak quickly. Our “QuickTrain” methodology lets you add context-specific language in a matter of minutes. And best of all, it is available in 30 languages and dialects. Using our “SmartTranscript” outputs, you can let your customers “see” their audio as well as listen to it.
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