Prison Monitoring Solutions

Unlocking Efficiency in Prison Monitoring with IV Solutions

Trusted by our partners

Uncover vital points of calls in minutes within hours of recordings.

Increased demands for inmate telephony are reaching unprecedented levels. One UK prison, for instance, reported a staggering 600% surge in demand as visiting restrictions tightened their grip.

However, the essential need for targeted and random monitoring of inmate calls remains unchanged. A six-fold increase in call volumes translates to a six-fold increase in prison staff spending valuable time listening to these calls. Often, hours of audio must be sifted through to uncover mere minutes of interest, a process that typically results in soaring overtime costs or reductions in front-line staffing.

Intelligent Voice presents the solution to address these challenges, enabling more efficient identification and review of calls.

Intelligent Voice’s leverages hyper-accelerated speech recognition algorithms to swiftly process thousands of hours of prisoner telephony and video

Flexible and Secure

We understand the importance of data security, especially when dealing with sensitive information. That’s why we give you the flexibility to deploy on the edge, in your data centre, or within your private AWS or Azure environment.

Behavioural Marker Detection

Easily identify disfluencies, temporal lacunae and a host of other behavioural “tics” that can be deployed in conjunction with a rules-based LLM model to help identify fraud and other unwanted behaviours.

Customised Language Models

Models can be tailored and trained to comprehend the unique language and terminology specific to your needs. The system can be finely tuned to adapt to new slang, emerging words, or phrases of particular interest.

Multilingual Conversations

Automatically detect 30+ languages and accurately transcribe multilingual conversations, ensuring comprehensive understanding of diverse interactions.

New Technology, Responsibly Introduced

Intelligent Voice combines new GenAI techniques with highly-constrained rules to ensure predictability and explainabilty, vital for citizen interactions.

Trusted by

We collaborate with privacy-conscious organisations seeking data security and cutting-edge performance. If that's you, get in touch with us!

John Harding

Industry Business Development Financial Services EMEA, NVIDIA

Intelligent Voice are using GPUs to power pioneering speech recognition and enable cutting-edge customer use cases. Large scale, parallel processing of a company’s audio data unlocks an information silo that was previously hidden

Rob Crowley

MD of Anexsys, a Consilio company

We see Intelligent Voice as the leader in audio processing in the legal market, not just in terms of accuracy, but because they really understand the difficulties that audio presents and the user needs. They have worked hard to make audio processing more than just ‘OCR for Voice’, and instead have built the ability to make audio as reviewable as text

Matthew Milone

Director of Federal Operations, CDS

CDS is proud to offer Intelligent Voice’s superior technology to our Government clients within our secure FedRAMP environment. With Intelligent Voice, our clients now have the ability to manage audio files throughout the entire discovery process, from ingestion through to production, including the ability to make redactions of both text and media, in a single secure platform.

Manoj Nayee

Managing Director

Boston is pleased to continue partnering with Intelligent Voice, a leading innovator in speech recognition solutions. Our partnership began in 2012 via access to Boston Labs, providing early access to NVIDIA Tesla GPUs to develop their AI models. Intelligent Voice has been developing an array of innovative solutions on leading-edge Boston GPU optimised systems to convert multiple audio streams to text in real time.

The Rt Hon Dr Gregory Clark MP

Secretary of State for Business, Energy & Industrial Strategy - Her Majesty's Government

We are combining our unique heritage in AI with our world beating professional services to put the UK at the forefront of these cutting-edge technologies, and their application. We want to ensure businesses benefit from the application of AI tackling fraudulent claims.

Phil Fry

VP Product Strategy, Verint Financial Compliance

Our partnership with Intelligent Voice has enabled us to provide our customers with a best-of-breed financial compliance platform that solves the challenge of unstructured data monitoring and can oversee all communication channels of the modern user. We value this partnership as Intelligent Voice brings unparalleled expertise in voice and analysis solutions, helping Verint solve the compliance challenges of world-class financial institutions around the globe.

Marianna Vintiadis

Co-Founder & CEO, 36Brains

Due to our highly technological nature, we are always looking for innovative solutions to reduce investigation time as well as improve output and results. The partnership with Intelligent Voice allowed us to transcribe thousands of hours of conversation in different languages at breakneck speed, an amazing feat that demonstrates just one of the capabilities of this new technological trajectory.

Hal Brooks

CEO, HaystackID

By partnering with Intelligent Voice, HaystackID can provide a full end-to-end audio discovery process in Relativity. Combining Intelligent Voice’s optimized voice retrieval and accelerated audio review with Relativity’s conceptual analytics and visualization capabilities has enabled HaystackID to deliver successful outcomes for complex, time-sensitive matters for some of the largest financial and banking institutions.

Rapidly assess mission-critical intelligence and the value of a call.

The audio review player is a powerful tool, seamlessly integrating the audio file with a navigable time-bar waveform, playback rate slider, and skip controls for silence. With our prison monitoring solutions, organisations can identify calls of interest based on predefined keywords and topics exposed by NLP, then prioritise them for further review through clickable links within the player, seamlessly navigating to relevant parts of the audio.

Discover how IV’s solutions can streamline your prison monitoring needs and elevate your security protocols.

Contact Us

I'd like to teach the world..

Intelligent Voice is fully trainable to understand how you and your customers speak quickly. Our “QuickTrain” methodology lets you add context-specific language in a matter of minutes. And best of all, it is available in 30 languages and dialects. Using our “SmartTranscript” outputs, you can let your customers “see” their audio as well as listen to it.
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Intelligent Voice Limited, St Clare House, 30-33 Minories, London, EC3N 1DD.

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+44 20 3627 2670
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